Delivery
One order is only considered valid and effective after confirmation of the full amount payment by any of the chosen methods.
Time to delivery
The ordered products may take up to three weeks to be manufactured (unless it is available for immediate delivery). To the manufacturing time it adds up the duration of the transport, which depends on the carrier company.
Carrier
We usually send the products by nacional registered mail and international registered mail, via CTT - Correios de Portugal, and the delivery may take up to 3 working days (Portugal).
If you prefer another carrier or another service from the same carrier please contact us before finalizing your order.
Packing
The items will be shipped properly packed and protected. The responsability for the transport itself lies on the carrier.
Shipping expenses
Shipping costs vary by weight. We now consider the value of 5,40 € to Portugal, 9,60 € to (almost) all of Europe and 16,60 € to the rest of the world.
Devolutions
Products returned for reasons outside our responsability will at the costumer expense.
Confirmation
We contact our clients when the item is finished, one or two days before shipping.