Our products are handmade and handpainted. Thus, there can be small differences in the color tones or in the model itself.
The products in the photos are references only, altough we make the same model in different colors and numbers, most of the time we do not have them available for immediate delivery, so you must consider any transaction made in this site as an order, that depends on a confirmation.
The inks we use react differently depending on the skins and hides. Thus, the colors chosen may have some variations in their tone or enhance existing small marks in the raw material, something that we can not always predict ou antecipate.
Our products are not industrial, therefore, small marks, varitions and other possible nuances that could be seen as problems or constraints in mass production, in our crafts all ends up being just another detail that adds character and personality to the product itself, helping to make it really unique and exclusive.
- Bank transfer - Caixa Geral de Depósitos
- Credit Card (VISA, MasterCard, American Express, Maestro), using PayPal option (no PayPal account needed for this
One order is only considered valid and effective after confirmation of the full amount payment by any of the chosen methods.
Time to delivery
The ordered products may take up to three weeks to be manufactured (unless it is available for immediate delivery). To the manufacturing time it adds up the duration of the transport, which depends on the carrier company.
We usually send the products by nacional registered mail and international registered mail, via CTT - Correios de Portugal, and the delivery may take up to 3 working days (Portugal).
If you prefer another carrier or another service from the same carrier please contact us before finalizing your order.
The items will be shipped properly packed and protected. The responsability for the transport itself lies on the carrier.
Shipping costs vary by weight. We now consider the value of 5,40 € to Portugal, 9,60 € to (almost) all of Europe and 16,60 € to the rest of the world.
Products returned for reasons outside our responsability will at the costumer expense.
We contact our clients when the item is finished, one or two days before shipping.